Privacy Policy

At Oath Healthcare, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

1. Information We Collect

• Personal details – name, address, phone number, email, date of birth.
• Health information – only where necessary to provide appropriate care.
• Employment details – if you apply for a job with us.
• Website usage data – cookies, analytics, and browsing behaviour.

2. How We Use Your Information

• To provide and manage your care services.
• To communicate with you about appointments, enquiries, and support.
• To process job applications.
• To improve our website and services.
• To comply with legal or regulatory requirements.

3. Sharing Your Information

We may share your information with:

• Relevant healthcare professionals (with your consent).
• Local authorities, NHS bodies, or regulators where required by law.
• Trusted third-party service providers who support our IT, website, or communication systems.

We will never sell your data.

4. Data Security

We use secure systems, password protection, and regular monitoring to protect your data from loss, misuse, or unauthorised access.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections or updates.
• Ask us to delete your information where appropriate.

• Withdraw consent for certain uses.

To exercise your rights, please contact us at admin.gateshead@oathhealthcare.co.uk.

6. Retention

We keep personal data only as long as necessary to provide our services and meet legal obligations.